Privacy Notice and Cookies Policy

Privacy Notice

We take data privacy and security very seriously at Biz Hub (the organisation behind Skyve Foundry), and we are dedicated to earning and maintaining the trust of all of our customers. We are GDPR compliant, but strive to exceed the standard wherever we can.

Whether you are just visiting our website, evaluating a trial, or a subscribed customer, here is where you will find how we protect your privacy and keep your data secure.

Visitors to our Website

When someone visits, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to identify which parts of our content is useful and which parts might be confusing and require more work to make our product simple and easy to understand. This information does not collect any personally ideintfiable information which could be used to find a particular visitor. We don't make, and don't allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookie Policy below.

Where we do collect personally identifiable information (when customers register and subscribe) through our website, we will be up front about this. We will make it clear when we collect personal information and will explain why we need to collect it to provide you with a service. We will never share personal information we collect with a third party.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a linked site uses your information, you’ll need to check that site’s privacy policy.

Access to Your Personal Information

You are entitled to access your personal information that we store. Email your request to our data protection officer Robert Brown. If you have any issues with how we process data, you have the right to raise a complaint with the Information Commissioner’s Office.

Changes to this Privacy Notice

We regularly review our privacy policy. This privacy notice was last updated on 31st August, 2018.

Cookie Policy

Skyve Foundry uses cookies to collect user preferences. They are used to ‘remember’ login information, active session information and other personal preferences. Cookies are required for the effective operation of this service but are not shared with any third parties.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your computer, mobile or tablet when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

How long are cookies stored for?

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at All About Cookies and Your Online Choices.

Cookies used on this Website

Here are all the different types of cookies we use on this site:

Strictly necessary cookies

These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to layout and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.